Loyal Privacy Policy

Effective Date: 23 February 2026

1. Introduction

This Privacy Policy explains how AskLoyal / Loyal, including its affiliates and related services (collectively “we”, “us”, or “Loyal”), processes your data collected through the website https://askloyal.com (“Website”) and related services, and describes your rights under applicable privacy laws.

We are committed to protecting your privacy and ensuring that your data is handled in a safe and responsible manner.

2. Information We Collect

2.1. Log Data

When you visit or interact with the Website, certain information is automatically collected, including your IP address, user agent (browser type and settings), device and network identifiers, requested pages/URLs, referring pages, the date and time of requests, as well as error, security, and anti-abuse logs (“Log Data”). We use this information to operate and maintain the Website, ensure security, and improve our services.

2.2. Information You Provide

We do not collect your personal data directly through the Website. User authentication is handled via third-party identity providers. Any personal data processed during authentication is handled by such providers in accordance with their own privacy policies.

2.3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and administer our services and to improve your experience with the Website.

You can manage or delete cookies through your browser settings, but some functionalities may require cookies to work.

3. How We Use Your Data

We may use the Log Data and authentication identifiers for the following purposes:

  • To provide and improve our Website and services
  • To develop new features and functionalities that enhance user experience and security
  • To understand how our services are used. This helps us optimize functionality, assess engagement, and track interactions with features to enhance performance

We do not use your data for targeted advertising, and we do not send marketing communications.

4. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by Loyal. Loyal is not responsible for third-party breaches, data misuse, or security failures. Users should review the privacy policies of these third parties.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

6. Limitation of Liability

Loyal assumes no liability for the content users create, store, or share through our services. Loyal is not responsible for third-party breaches or data compromises. Loyal shall not be liable for interruptions, delays, or inability to provide the services due to reasons beyond its control, including but not limited to force majeure events, natural disasters, cyber-attacks, or governmental actions. To the maximum extent permitted by law, Loyal’s total liability shall not exceed the amount paid by the user for the services within the preceding one (1) month.

7. Force Majeure

Loyal shall not be liable for any failure or delay in the performance of its obligations under this Privacy Policy due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, governmental restrictions, cyber-attacks, telecommunications failures, or power outages. In such cases, performance obligations shall be suspended for the duration of the force majeure event.

8. International Transfers

If you are located outside the country where your data is processed, you consent to the transfer of your data to countries that may have different data protection laws.

9. Data Security

We employ industry-standard security measures to protect user information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, you may contact us at:

Loyal
Email: main@askloyal.com
Address: Loyal DAO LLC, 852 Lagoon Road, Majuro, Marshall Islands, 96960